Technology in Hospitality
Technology is evolving. We read books, magazines and newspapers and book tickets, hotels on our phones. Even take a virtual tour of a destination.
As you read this 54% of hotels are upgrading guest room technology to enhance the guests experience. You will check in and check out of a hotel via your phone which will also double up as your room key. Mobile phones will dominate the new technology rollouts in hospitality, enhancing guests experience and operational efficiency.
Without realising it we are extremely dependent on technology and often enough it shocked or surprised by the breakthroughs. Wait till you are met and greeted by the sultry Concierge Connie; shake hands with her only to realise she’s a Robot!
The future has arrived are you still in the past!